Refund policy

Last updated, December 2022. 


Thank you for your purchase. You are officially a music lover!  However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit, or an exchange. Please see below for more information on our return policy. 


RETURNS

All returns must be postmarked within 5 days of the purchase date. All returned items must be in new and unused condition.


RETURN PROCESS


To return an item, please email customer service at [Email Address] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and [include your proof of purchase / the return form provided / other], and mail your return to the following address:

More Discos

Attn: Devoluciones

[RMA #]

Dirección: 3era Av de Los Palos Grandes, entre 4ta y 5ta transversal. Quinta 3711.

Caracas 1060 Miranda, Venezuela


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.